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BoHan Precision Creation Moulding Co., Ltd.
From Request to Mass Production, We Accompany You Every Step

We understand that a great mold relies on professional technical support and service. Whether you are in project planning, mold design, trial verification, or production maintenance, our engineering team provides fast and professional responses to keep your production line running smoothly.

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  • What We Offer
    The following are the comprehensive support services we provide throughout the entire mold cooperation process:

    ◆ Pre‑sales Technical Consultation
    ◆ Custom Design (OEM/ODM)
    ◆ Moldflow Analysis
    ◆ Mold Trial & Sample Approval
    ◆ Remote Inspection
    ◆ Mold Maintenance & Spare Parts
    ◆ 24/7 Remote Technical Support
    ◆ On‑site Commissioning & Training
  • After‑Sales & Technical Support
    Our service does not end with mold delivery. Below are the specific support contents during the after‑sales phase.

    ◆ Warranty – 12 months after delivery (or agreed cycle count); free repair or replacement for quality issues.
    ◆ Spare Parts Supply – One set of vulnerable parts included; long‑term supply at cost price.
    ◆ Remote Troubleshooting – Fast problem identification via video call, photos, or description; guidance for on‑site fix.
    ◆ Emergency Replacement – For critical component failure, replacement sent within 48 hours via international courier.
Customer First, Fast Response, Long‑Term Partnership

We insist on seamless, end‑to‑end service and have built an after‑sales support team composed of key technical personnel, providing round‑the‑clock follow‑up. We conduct regular visits, exchange feedback, help solve problems, and maintain a customer archive system, striving to make our service faster and more attentive.

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